# KapsuleHost Status

> **Major service outage**
>
> We are aware of a significant issue and are working on it right now. Follow updates below.

- Overall status: **Major outage**
- 90-day uptime: 99.53% (Sep 30, 2026 – Nov 11, 2026)
- Data as of 2026-11-11 19:48 UTC
- Services: 20/23 operational

## Active Incidents

### SSL Certificates is experiencing issues

- Status: Investigating
- Affected: SSL Certificates
- Started: 2026-11-09 12:28 UTC
- Latest Update: 2026-11-09 12:28 UTC

Our monitoring detected repeated failed checks affecting SSL Certificates. We are aware and investigating.

## Scheduled Maintenance

No scheduled maintenance.

## Services

### Platform (4/4 operational)

| Service | Status | 90-day uptime |
| --- | --- | --- |
| Website | Operational | 100.00% |
| KPanel | Operational | 100.00% |
| Public API | Operational | 100.00% |
| Kora AI | Operational | 99.33% |

### Hosting & Compute (4/6 operational)

| Service | Status | 90-day uptime |
| --- | --- | --- |
| Web Hosting | Operational | 100.00% |
| Managed WordPress | Operational | 100.00% |
| Managed WooCommerce | Operational | 99.48% |
| Coding Workspaces | Unknown, no recent data | 100.00% |
| Kapsule Bench | Unknown, no recent data | 100.00% |
| Kapsule Agents | Operational | 100.00% |

### Storage & Delivery (3/3 operational)

| Service | Status | 90-day uptime |
| --- | --- | --- |
| Object Storage | Operational | 100.00% |
| Backups | Operational | 100.00% |
| Kapsule CDN | Operational | 100.00% |

### Email (2/2 operational)

| Service | Status | 90-day uptime |
| --- | --- | --- |
| Email Hosting | Operational | 100.00% |
| Webmail | Operational | 100.00% |

### Domains & Security (2/3 operational)

| Service | Status | 90-day uptime |
| --- | --- | --- |
| Domain Registration | Operational | 99.45% |
| Premium DNS | Operational | 100.00% |
| SSL Certificates | Major outage | 92.82% |

### Payments (3/3 operational)

| Service | Status | 90-day uptime |
| --- | --- | --- |
| Card Payments | Operational | 100.00% |
| PayPal | Operational | 100.00% |
| Bank Transfers | Operational | 99.99% |

### Notifications (2/2 operational)

| Service | Status | 90-day uptime |
| --- | --- | --- |
| Email Notifications | Operational | 100.00% |
| SMS Verification | Operational | 100.00% |

## Past incidents (Last 30 days)

### SSL Certificates is experiencing issues

- Status: Resolved
- Affected: SSL Certificates
- Started: 2026-11-07 11:58 UTC
- Resolved: 2026-11-09 11:13 UTC

Update History:

- **Resolved** 2026-11-09 11:13 UTC: SSL Certificates has recovered. Monitoring shows checks passing again; automatically resolved.
- **Investigating** 2026-11-07 11:58 UTC: Our monitoring detected repeated failed checks affecting SSL Certificates. We are aware and investigating.

### Bench is experiencing issues

- Status: Resolved
- Affected: Kapsule Bench
- Started: 2026-11-05 09:19 UTC
- Resolved: 2026-11-08 17:51 UTC

Update History:

- **Resolved** 2026-11-08 17:51 UTC: Bench has recovered. Monitoring shows checks passing again; automatically resolved.
- **Investigating** 2026-11-05 09:19 UTC: Our monitoring detected repeated failed checks affecting Bench. We are aware and investigating.

### Kora AI is experiencing issues

- Status: Resolved
- Affected: Kora AI
- Started: 2026-11-05 06:29 UTC
- Resolved: 2026-11-05 16:44 UTC

Update History:

- **Resolved** 2026-11-05 16:44 UTC: Kora AI has recovered. Monitoring shows checks passing again; automatically resolved.
- **Investigating** 2026-11-05 06:29 UTC: Our monitoring detected repeated failed checks affecting Kora AI. We are aware and investigating.

### Kora AI is experiencing issues

- Status: Resolved
- Affected: Kora AI
- Started: 2026-11-02 03:57 UTC
- Resolved: 2026-11-02 09:07 UTC

Update History:

- **Resolved** 2026-11-02 09:07 UTC: Kora AI has recovered. Monitoring shows checks passing again; automatically resolved.
- **Investigating** 2026-11-02 03:57 UTC: Our monitoring detected repeated failed checks affecting Kora AI. We are aware and investigating.

### SSL Certificates is experiencing issues

- Status: Resolved
- Affected: SSL Certificates
- Started: 2026-10-19 13:55 UTC
- Resolved: 2026-10-29 03:53 UTC

Update History:

- **Resolved** 2026-10-29 03:53 UTC: SSL Certificates has recovered. Monitoring shows checks passing again; automatically resolved.
- **Investigating** 2026-10-19 13:55 UTC: We are investigating reports of problems affecting SSL Certificates. Our monitoring detected repeated failed checks.

### Kapsule Mail is experiencing issues

- Status: Resolved
- Affected: Email Hosting
- Started: 2026-10-26 22:38 UTC
- Resolved: 2026-10-29 02:13 UTC

Update History:

- **Resolved** 2026-10-29 02:13 UTC: Kapsule Mail has recovered. Monitoring shows checks passing again; automatically resolved.
- **Investigating** 2026-10-26 22:38 UTC: We are investigating reports of problems affecting Kapsule Mail. Our monitoring detected repeated failed checks.

### SSL Certificates is experiencing issues

- Status: Resolved
- Affected: SSL Certificates
- Started: 2026-10-15 12:21 UTC
- Resolved: 2026-10-19 12:40 UTC

Update History:

- **Resolved** 2026-10-19 12:40 UTC: SSL Certificates has recovered. Monitoring shows checks passing again; automatically resolved.
- **Investigating** 2026-10-15 12:21 UTC: We are investigating reports of problems affecting SSL Certificates. Our monitoring detected repeated failed checks.

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